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What
can you do for me that a regular store doesn't offer? |
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A retail store carries a standard inventory, and that's all
they can offer you. Whenever you buy from a retail outlet, you
are always buying 'off the rack'. Here at Hemrajani, everything
is custom tailored. This is our only business. It's how we can
create fully custom made shirts, suits and slacks in the exact
style and fabric of your choice.
In
addition, we offer you the following premium features at no
extra charge.
For
Custom Suits
- Hand-embroidered initials or your full name inside the jacket
- Hand-picked and matched linings and buttons
- Functional button holes on sleeves
- Inside arm shields
- Additional inside pockets For Custom Shirts
- Hand-cut, hand turned collars
- Monograms
- Generous tails
- Over twelve collar styles to choose from (We can even duplicate
your favorite shirt!)
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2. |
I notice I can only order shirts online. Why not suits? |
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You
need the trained eye of our master tailor to ensure your suit
fits well. That's why we like to arrange a personal visit with
you during our tours to your city. Our tailor will conduct a
personal interview with you to determine your specific needs,
then make personal recommendations. If you have ordered from
us before, he will re-check your measurements and make sure
your clothing fits perfectly. |
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3. |
Can
I schedule an on-site visit with your master tailor in my home
or office? |
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Certainly.
If you have ten or more people interested in custom tailored
suits, we will be happy to make the arrangements. Our tailors
travel extensively throughout the US and Europe. |
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4. |
What is your price range? |
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Suits
start around US $450 to 1495.00. Shirts start at US $49 to 195.
Sports Coats are two-thirds the price of a suit, and slacks
run about one-third the price of a suit. Because of the silk
facing, Tuxedos are US$75 to 200 more than a suit. Topcoats
are the same price as Suits. |
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5. |
Do I have to get re-measured every time I pick something out? |
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Not
at all. Once we have your measurements on file, re-orders are
easy. If you want something new, all you have to do is select
the cloth and styles. |
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6. |
Where will my clothes be made? |
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Every
custom suit, shirt, jacket, and pair of slacks that we sell
is cut and sewn in our factory in Kowloon, Hong Kong. On completion
of your order, all garments are shipped by UPS International
Air to our US office in Irvine, California, then sent directly
to you. We take full responsibility
for all customs clearances and documentation. |
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7. |
When I place my order, can I choose different styles? Is it
possible to request different collars, cuffs, pockets or other
unique features on my shirts? |
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Yes,
but to continue offering you the best possible prices, we ask
that you choose 2 shirts per style. This means at least 2 shirts
should have the same collar, cuff, monogram style and location
of features. |
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8. |
Can I use different fabrics? |
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Of
course! You may choose any fabric we offer. We stock well over
2000 shirtings, all of which come with high thread counts for
rich texture and feel. We have put only a few samples up here
on our site, but we encourage you to browse through the fabrics
we've posted. Then, if you don't find the exact fabric you're
looking for, simply send us an e-mail with the description,
or a photograph from a catalog or magazine. We'll try to find
the perfect match for you (and we can even send you a swatch!) |
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9. |
I'm a bit hesitant to order custom shirts...I worry about the
fit. |
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Not
to worry. You may start your first order by sending us your
best fitting shirt. Or, if you do take your own measurements,
follow the guidelines on our site to be sure the information
is precise and comprehensive. Once we've received your order,
our master tailor will call you and confirm all of your sizes
for complete accuracy. |
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10. |
Does Hemrajani Brothers and Co. offer a guarantee? |
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Yes.
All Hemrajani shirts carry a lifetime free repair of any seam.
Additional buttons and collar stays are always free for the
asking. A guarantee is only as good as the company, which is
why we offer you the best. |
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11. |
Are new fabrics available frequently? |
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Yes,
twice a year we introduce new fabrics. Let us know if you have
a specific request, and we will endeavor to find the fabric
for you. |
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12. |
What are the differences among the dress shirt fabrics that
you offer? |
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You
will often see dress shirt fabric described numerically as
50's, 80's, 100's, 120s, 140s, 160s, etc. This number refers
to the thickness of the yarn: the lower the number, the thicker
the yarn; the higher the number, the finer the yarn.
120's
140's 160's two-ply cottons are the most luxurious (and expensive)
dress shirt fabrics. Individual yarns are even thinner, the
weave even tighter and the thread count per inch even greater.
The fabric is silky smooth and it holds color and pattern
extremely well. Although the price of a higher thread count
dress shirt is usually twice that of its 80's counterpart,
many men make that extra investment because they enjoy the
softness and luster, as well as the finer tailoring details
that typically are offered in this luxury shirt.
100's
two-ply broadcloth is a luxury fabric with a silky feel. It
is very durable due to its two-ply thread (two individual
threads are twisted together) and close weave.
80's
pinpoint oxford is another excellent two-ply fabric. It is
also extremely durable, but has more texture (a weightier
look) than a broadcloth fabric.
Royal
Oxford cloth possesses the durability of pinpoint oxford with
more texture (in colored Royal Oxford fabric, you can see
a small amount of white in the weave).
50's
Egyptian Cotton, woven of single-ply thread, is a lightweight
and durable cotton fabric at a great value.
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13. |
Does each and every customer get his own personalized pattern? |
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Absolutely!
A precise paper pattern is prepared based on your personal measurements
and requirements. The only thing that is the same for all of
our customers is our commitment to quality. We use the finest
threads, and the strongest linings in the collars and cuffs
(and our buttons will never turn milky white from laundering!)
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14. |
Can I order white collars and/or cuffs? |
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Yes.
At no extra charge, of course. |
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15. |
Do I need to worry about shrinkage? |
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No,
all our fabrics are pre-shrunk. Although there is always a residual
shrinkage of 2 - 3%, we allow for this shrinkage when we custom
make your shirts. |
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16. |
Will my shirt tails be long enough? |
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We
would never skimp here. Your shirt tails will be based upon
your height and weight, then designed to your complete satisfaction.
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Is it possible for you to duplicate the fit of a favorite
shirt presently in my wardrobe? |
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Absolutely.
Just send us your shirt with your order. We'll be glad to incorporate
any changes you might want, then return the shirt you sent,
along with your new Hemrajani shirts.. |
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18. |
What's the difference between 'Non Fused' and 'Fused' ? |
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Fused collars and cuffs get a heavy lining. The innerfacing
and outer material are fused using a high heat and glue to make
them a bit stiffer. We recommend non-fused if you send your
shirts to a commercial laundry, and fused if you launder your
shirts at home. |
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19. |
Do you share your customer list with other companies? |
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We
never have, and we never will. We respect and value your privacy. |
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20. |
How will you ship my shirts? |
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All
shirts are shipped UPS ground, insured. |
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21. |
Can I speak to someone in management? |
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Of
course! In the US call us toll free 1-800-466-7133 (9 to 5 M-F,
Pacific Standard Time). International customers, call us at
714-263-2404. Please ask for Joe Hemrajani.
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22. |
How long does it take to receive my order? |
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You
will receive your order in five to eight weeks. We always try
our best to deliver sooner. If you need your order sooner please
sends in your request and we'll do our best to get it to you
in time. |
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23. |
Do your shirts come with removable or permanent stays? |
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Our
Shirts come with removable stays, but you could specify permanent
stays in the Styles details. |
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24. |
I have a friend who wants to talk to you about building his
wardrobe. How can he get in touch? |
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Show your friend the "Contact Us" page of the site
and invite him to write to us. We respond to every inquiry and
appreciate the opportunity to be of service. |
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25. |
How are you different from the other custom tailors who advertise
on the Internet? Why should I choose you? |
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Glad you asked. It's true, there are other companies. Our point
of difference is how we take care of our customers. It shows
in the craftsmanship details, the way we respond to requests,
and ultimately in the value of each garment that bears the Hemrajani
name. |
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