What happens if my Suit/Jacket/Trousers don’t fit properly?
We won’t tire until your garments fit you the best they ever have! All alterations are covered by our perfect fit guarantee; they are completed by our local tailors with over 30 years of experience. This allows us to then concisely update your measurements in our system for the most convenient experience for you.
If you are close to one of our retail locations, please come by to see one of our master tailors for your follow-up fittings. This offer also applies to our international traveling tailors. Check their schedules here https://www.mytailor.com/appointments/list
If you have ordered online, typically all adjustments are noted when you receive your “fitting suit”—so almost never will you need a follow-up fitting. But in the off-chance you need another adjustment, simply e-mail us 2-4 standard front and back pictures of yourself wearing the item (taken by another individual) with a brief explanation of your concerns to: email@example.com
Return shipping for jacket/trousers/topcoat alterations are provided complimentary, we will send you a FedEx Return Label.
Here is a guideline on how to take the photos (note that the jacket is buttoned):